Based on 128 Reviews
I like that I eventually get cash back for shopping at hotels.com, but I do wish that it wasn't always pending for so long.
cf
Easy, cost effective, smooth
Pete
Lately, I have noticed that the prices on hotels.com are higher than its competitors
Anna Marie Thompson
Hotels.com has been my go to website for booking hotels around the globe. A very competitive rewards program and good prices!
Mark
I always find the hotel and room I want at a good price. Great way to shop and compare many hotels, compared to going to individual websites for hotels.
Sherry
Their customer care and app is not useful/helpful glitch app can't get cash back when I made the booking and send PDF recipient
JVBCO
Easy, cost effective, smooth
Pete
I thought the cash back offer for hotels. Come was embarrassingly low. Not worth the hassle of going through them
Jessica W
With access to almost 1,000,000 hotels in more than 60 countries, Hotels.com always helps you find the lowest rates on the most exciting rooms and resorts. Here are the ins and outs to help you save, no matter where or when you’re traveling.
Up to 10% Off + Exclusive Deals
When you download the Hotels.com mobile app, you’ll be able to check prices on the go and get special mobile deals. Few people know this, but many of the hotels on Hotels.com are priced at 10% off for mobile customers only! Plus, with the convenient app always with you on the go, you’ll have access to last-minute deals, unique mobile specials and a whole team of hotel experts ready to help you along the way if you have questions about your booking or about any of the services at Hotels.com.
One Key™
By joining One Key, you gain access to the largest and most comprehensive travel rewards program we've ever created, where you can earn and redeem OneKeyCash across a much wider breadth of travel items across Hotels.com, Expedia, and Vrbo and get access to our best prices and perks.
You no longer need to wait for 10 nights to redeem rewards. One Key gives you the flexibility to use your rewards as you receive them, on your own schedule and for a range of travel options including flights and car rentals.
It's much easier to reach tier status with One Key. The tier qualification thresholds are lower, and more of your travel counts toward tier progression. Silver status, for example, can be achieved by booking a long weekend stay with roundtrip flights.
Sign Up for the Latest Offers
When you sign up to receive newsletters from Hotels.com, you’ll get the latest offers sent to your inbox. This includes deal alerts, travel guides, Hotels.com coupons and so much more.
You'll collect one stamp for every qualifying night you spend in a Hotels.com room. When you've collected 10 stamps, you can redeem them for one free night. The value of your free night is equal to the average of the 10 nights needed to collect the free night. You can redeem as many free nights as you’d like at one time, and you can even redeem your free night toward a more expensive room and simply pay the difference.
Hotels.com constantly offers sales, deals and other discounts. Conduct a search, and you’ll see its Deal of the Day for your destination. You can also check out its Last Minute Deals to get hotel discounts on spur-of-the-moment trips. If you can’t find a good deal on your itinerary, you can always use Hotels.com coupons from Rakuten to save some cash.
Hotels.com’s Price Guarantee ensures you never pay too much for your hotel room. If you find a lower rate on a competitor’s website any time before check-in, submit a price match request through the Price Guarantee portal. If your request is approved, you'll receive a refund of the difference, either to your original payment method or in the form of a Hotels.com coupon code.
Many Hotels.com properties offer the option of free cancellation, as long as you do so 24 to 48 hours before your scheduled check-in time. As policies will differ by property, you'll want to carefully review the cancellation policy of your itinerary before completing your purchase.
