Based on 81 Reviews
Order said shipped and then got cancelled weeks order. Placed the second order, received email said the products was shipped, haven't received it for 3 weeks and counting. Website shows the status as exception...I hope they don't cancel the order again...
Yiching Chen
Moisturizer is great! Been using it for years.
Shea Morris
Easy to shop and quick shipment
Rejeania Morrow
They charged me the wrong amount of my order, and it took almost a month to get my refund!
Alvin
Sometime Rakuten has better cash rebate than other shopping portal.
Miaolei Zhu
On 6/22, I ordered the Amino Acid Shampoo and Conditioner Starter Kit priced at $64. The picture showed the 500 ml sizes. That was a good price. I received the 200 ml size of each. The 200 ml sizes sell for $20 each. I used their online customer support to register my dissatisfaction including a link to the page clearl...
John
When I was buying through Rakuten, the whole process was smooth. The only thing I concerned the most is if the cyber security was good enough on Rakuten. Other than that, nothing else I can complain of.
kwanlinl
Love to shop with Rakuten
Chao Tung Yang