About Zappos
Zappos, founded in 1999 and headquartered in Las Vegas, Nevada, is a leading online retailer best known for its vast shoe selection and legendary customer service. Originally launched as an online shoe store, it has since expanded to include clothing, accessories, and home goods. Acquired by Amazon in 2009, Zappos continues to prioritize happiness, both for customers and employees, through its unique company culture and commitment to service excellence.
Footwear: Thousands of styles from top brands covering sneakers, boots, sandals, and dress shoes.
Clothing: Everyday apparel from casual wear to activewear for men, women, and kids.
Accessories: Handbags, hats, belts, and sunglasses to complement every outfit.
Outdoor & Performance Gear: Athletic and hiking gear for those with an active lifestyle.
Home & Lifestyle: A curated selection of home essentials and comfort products.
Zappos Shopping Secrets
Free expedited shipping + easy returns: Zappos VIP's get “Free Expedited Shipping” among VIP perks, and their customer-support page notes free shipping & returns on all orders.
Earned points for purchases + rewards: VIP members earn 1 point per $1 spent, redeemable for discount codes, and extra ways to earn (reviews, log-in).
24/7 customer service + strong support reputation
Zappos FAQs
How do I know my shoe size when ordering from Zappos?
Zappos recommends measuring your foot and keeping in mind that sizing can vary across brands; checking the brand’s size-chart helps.
Do you carry a specific brand, size, width or color I’m looking for?
Yes, use the “Brands” filter or search bar on Zappos.com, as they add new brands and styles regularly.
Are there Zappos gift cards or certificates?
Yes, Zappos offers gift cards/certificates that can be used for purchases.