What is an eSIM and which devices support it?
Most smartphones from 2019 or later support eSIMs, including iPhone XR/XS or newer, Pixel 4 or newer, and recent Samsung models.
When does my Airalo data plan begin?
The plan starts when you activate the eSIM, not when you purchase or install it.
What happens if my data runs out or the eSIM expires?
You’ll need to purchase a new data plan if you exhaust your data or your eSIM expires.
Bonus:
Why isn’t the QR code scan working?
If QR code scanning fails, you can input the SM-DP+ address and activation code manually. The details are included in the purchase confirmation.