(FAQ)
Can I upload a prescription for glasses?
Yes, JINS allows uploads of your written prescription when you order online.
What lenses can I choose?
You’ll have a variety of options, including antireflective, blue-light filtering and progressive lenses.
What is the return policy?
JINS offers returns within 30 days, as long as the items are undamaged and were purchased in the U.S.
How long does it take to make prescription eyewear?
In-stock orders typically take one to two weeks for manufacturing. Special orders may take three to four weeks.
Can I pick up online orders in-store?
Yes. JINS offers click‑and‑collect delivery at select retail locations.