Based on 42 Reviews
I have used this company in different cities and always been pleased with the service
Monique Tripp
Easy and clear, a good rebate.
Steven Ornstein
I booked many activities through Viator this summer, traveled in October, and Rakuten never paid out even though it tracked the trip. Now I have to go through and attempt to get paid for all of them. I've had success with Rakuten and Viator in the past, so this is quite frustrating.
Katherine
Great way to save money! I just have to remember to use it!!
S Gallagher
Using the Rakuten extension while shopping with Viator made it so easy to earn cash back. A WIN-WIN!!
Laurie Bird
Love this site.. At time it glitches but it's great
JESS C
Lived our trip
Diane Hay
It was sooo easy to book experiences through Viator and I love that it offered me a variety of experience options!!
Dez
Shop with Rakuten to earn Cash Back on all your travel experiences. If you want to save even more, try these money-saving Viator booking tricks.
If you’re going on vacation with a large group, whether private or corporate, you may be able to get a volume discount. It's even more cost-effective if you decide to book multiple experiences with a large group of people. Get in touch early to receive Viator deals for everyone in your party.
If it turns out that you need to cancel, contact Viator as soon as possible. Most experiences are eligible for a 100% refund on cancellations made more than 24 hours before the start of the experience. Be sure to check the cancellation policy for more information.
Some special Viator coupon codes and deals are only available to registered members. Becoming a member is free; all you have to do is sign up using your email address. Then, you can browse and book user-only deals.
Viator’s Lowest Price Guarantee ensures that you get the lowest price on all your bookings. If you find the same tour with the same operator at a lower price on another site, send the listing to Viator’s Price Guarantee customer service. They will review the information and help you receive your refund.
Occasionally, you’ll be sent location-specific deals through emails as a result of a trip you booked with Viator’s parent site, TripAdvisor. The company wants to make sure you have a great experience, so it may send you special deals. These Viator offers are personalized and only available for a limited time, so take advantage of them by clicking through the email.