How long does it take for pending Cash Back to be confirmed?
Once the store sends us your order details, your Cash Back will be pending. It will be added to your confirmed balance and included in your next payment, unless we receive new information from the store.
Online and In-Store Cash Back
It typically takes 3 to 14 weeks for pending Cash Back to be confirmed. This waiting period exists in case of returns, exchanges, exclusions or other changes to your order.
Dining Cash Back
Cash Back on Dining will be confirmed within 3 to 5 days after you dine.
Travel Cash Back
Cash Back on travel is typically confirmed within 6 to 17 weeks after your booking is complete. Learn more about travel purchases with Rakuten.
Bonuses
Bonuses usually depend on an order and will be confirmed at the same time as the Cash Back. Your Refer-A-Friend bonuses will be confirmed once your friend makes a purchase and their Cash Back is confirmed.
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