How Cash Back on Travel Works
Cash Back on travel is typically confirmed within 45 to 120 days after completing your booking.
What do the different statuses mean?
Processing
Soon after you place an order, the Cash Back is processing. This means we’re waiting on the store to send us the details.
Pending
After the store sends us your order details, your Cash Back is pending. You may not see a pending Cash Back amount in your account until after your booking is complete. Cash Back on travel is typically confirmed within 45 to 120 days after completing your booking.
Confirmed
Cash Back was added to your confirmed balance, and will be included in your next payment.
Ineligible
This booking isn’t eligible for Cash Back. This can happen for a few reasons, like cancelations, exclusions, using coupons not found on Rakuten and more.
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