How can we help?

You can update the email address and password you use to sign in to your account in your Account Settings.

Note: You must be signed in to your account with your current email address and password to make changes.

Adding your address

A mailing address is required for payments of all types, including PayPal. Please make sure to change or update your address when you move to ensure timely and accurate delivery of your payments.

Update My Name or Address  

Track My Payment 

Choosing how you get paid

There are two ways to receive your Cash Back payments:

1. Big Fat Check 
2. PayPal payment

View or Change My Payment Type 

Learn More About Choosing Your Rakuten Payment Method

Connected Accounts

You can connect your Google, Apple or Facebook accounts for easy sign-in.

View or Change Your Connected Accounts