Rakuten+ Terms
These Rakuten+ Terms govern your subscription and use of Rakuten+. “Rakuten+” is a subscription product offered by Ebates Performance Marketing, Inc. dba Rakuten Rewards (“Rakuten” or “we” and “us”) made available to certain eligible members in connection with the cash back shopping program offered on www.rakuten.com and related applications (“Rakuten Program”). Your subscription and use of Rakuten+ is subject to these Rakuten+ Terms and the Rakuten Terms and Conditions (collectively, the “Terms”), which are hereby incorporated by reference. All capitalized terms used but not defined herein shall have the same meanings ascribed to them under the Rakuten Terms and Conditions).
1. Program Benefits. Members with a Rakuten+ subscription are eligible to earn at least 10% cash back on all eligible purchases made through Rakuten+ merchants. Rakuten may add or remove Rakuten+ merchants or other benefits at its sole discretion at any time. We do not guarantee that a particular merchant or brand will be available or qualified for Rakuten+ benefits. Rakuten may also modify Rakuten+ member benefits at its sole discretion at any time. Cash back on Rakuten+ may be subject to exclusions or offer specific terms, which shall be stated on the applicable merchant store pages. Please review these terms before shopping.
2. Eligibility. You must have a Rakuten Program account and be a Rakuten Program member invited by Rakuten to join Rakuten+. Only residents of the United States and D.C. (the “Territory”) are eligible for a Rakuten+ subscription. You may only use Rakuten+ within the Territory. We do not guarantee or commit that you will be able to access Rakuten+ or the Rakuten Program outside of the Territory, including other countries where the Rakuten Program is not available. Your Rakuten+ subscription may not be transferred or assigned to anyone else. Your eligibility for Rakuten+ is personal to you and you may not share your Rakuten+ subscription with anyone else. We reserve the right to accept, refuse, or terminate your Rakuten+ subscription in our sole discretion.
3. Fees. The annual subscription fee for Rakuten+ is non-refundable and is due at the commencement of your Rakuten+ subscription. From time to time, we may offer different subscription terms, and fees for such subscriptions may vary. You may pay for Rakuten+ through Stripe or any other payment method that we may make available from time to time. We reserve the right to modify the subscription fees for Rakuten+ at any time. Any increase in the Rakuten+ subscription fee will only apply upon renewal of your subscription. If we increase the subscription fees, we will notify you by email at least thirty (30) days before the new terms go into effect. If you choose not to renew at the higher rate, you may cancel your subscription in accordance with our Cancellation Policy or the instructions provided in the notice. If you do not cancel your subscription after the price changes take effect and before the start of your new subscription period, your subscription will be renewed at the price in effect at the time of the renewal, without any additional action from you, and you authorize us to charge you through your payment method on file for these amounts.
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5. Term and Automatic Renewal. Rakuten+ subscription terms are one year from the date of purchase, and your Rakuten+ subscription will automatically renew for additional one-year terms on the anniversary date of your date of purchase. You may cancel your Rakuten+ subscription at any time. Cancellation will take effect at the end of your current subscription term, and you will still be able to access Rakuten+ and its benefits until then. We do not issue refunds or credits for any portion of your subscription fee. To cancel, please see the instructions in our Cancellation Policy. UNLESS YOU NOTIFY US BEFORE RENEWAL THAT YOU WANT TO CANCEL OR DO NOT WANT TO AUTO RENEW, YOU UNDERSTAND YOUR RAKUTEN+ SUBSCRIPTION WILL AUTOMATICALLY RENEW AND YOU AUTHORIZE US (WITHOUT NOTICE TO YOU) TO COLLECT THE THEN-APPLICABLE SUBSCRIPTION FEE AND ANY TAXES, USING YOUR CHOSEN PAYMENT METHOD AND/OR RELATED PAYMENT INFORMATION WE HAVE ON RECORD FOR YOU. We may terminate your Rakuten+ subscription at our discretion without notice. If we intend to discontinue Rakuten+, we will provide you with at least thirty (30) days’ notice of the same. We may terminate your Rakuten+ subscription or your Rakuten Program account for any conduct that we determine, in our discretion, violates these Rakuten+ Terms, the Rakuten Terms and Conditions, any applicable law, constitutes fraud or misuse of Rakuten+, or is harmful to our interests or another user. Our failure to insist upon or enforce your strict compliance with these Rakuten+ Terms or the Rakuten Terms and Conditions will not constitute a waiver of any of our rights.
6. Promotions. We sometimes offer certain members promotional offers for joining Rakuten+, which are subject to these Rakuten+ Terms, and the terms accompanying such promotional offers. Promotional offers cannot be combined and are limited to one offer per individual.
7. Program Changes. We may in our discretion change these Rakuten+ Terms or any aspect of Rakuten+ at any time. We reserve the right to enable new features and functionality at any time and you agree that we may make available, provision, and/or deploy the same (or similar) at any time in accordance with and subject to these Rakuten+ Terms or the Rakuten Terms and Conditions and/or any special terms as updated to you. We do not guarantee the availability of any merchant or brand and reserve the right to modify merchants and brands at any time. If any change is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED USE OF RAKUTEN+ OR YOUR PURCHASE OR RENEWAL OF RAKUTEN+ AFTER OUR NOTICE OF SUCH CHANGES CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR SUBSCRIPTION AND DISCONTINUE USE OF RAKUTEN+.
8. LIMITATION OF LIABILITY. IN ADDITION TO OTHER LIMITATIONS AND EXCLUSIONS THE RAKUTEN TERMS AND CONDITIONS, IN NO EVENT WILL WE OR OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR RELATED TO RAKUTEN+. OUR TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE LAST ANNUAL SUBSCRIPTION FEE YOU PAID. THESE EXCLUSIONS AND LIMITATIONS OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE CANCELLATION OR TERMINATION OF YOUR RAKUTEN+ SUBSCRIPTION. CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
9. Entire Agreement. These Rakuten+ Terms and the Rakuten Terms and Conditions constitute the entire understanding of you and Rakuten, and supersedes any prior agreements between you and Rakuten with respect to Rakuten+. In the event of a conflict between these Rakuten+ Terms and the Rakuten Terms and Conditions, the Rakuten+ Terms will govern with respect to the Rakuten+ program.
Updated: August 16, 2024